General faq’s
Do you take reservations?
You don’t need a reservation to come on in! Mike’s Chicken is a fast-casual restaurant on a first come first serve basis.
I have an issue with my order and I can’t get through on the phone.
We apologize for the inconvenience and we’re sorry our phone lines can get a little busy sometimes. please email us at hello@mikeschicken.co the same day and we will have someone get back to you as soon as possible.
Please include all your details: (Check number/location/date of visit/etc.)
I DON’T HAVE TIME TO WAIT FOR MY FOOD!
if you don’t have time to order in store you can always jump ahead and order online! Go to our Toast online ordering site of your preferred location to place your order.
Please note: During high volume times, orders may take longer than normal than expected scheduled time. Please wait for your text confirmation that your order is ready for pickup.
DO YOU OFFER DELIVERY?
Unfortunately, we do not at the moment. We do not work with any delivery services (Doordash, Uber Eats, Favor, etc.) and are not responsible for any missing orders through those companies.
DO YOU OFFER catering orders?
We do! We ask for at least 24 hours advance notice for any large catering orders. Please reach us at hello@mikeschicken.co for any inquiries.
DO YOU SELL GIFT CARDS?
We sure do!
FOOD faq’s
DO YOU USE DAIRY IN YOUR ITEMS?
Yes, we do! If you are looking for dairy-free options, please see our list below.
Dairy-free menu items: Fries, Green Beans, Baked Beans, Coleslaw (@Forest location only), and our Bone-In chicken batter.
DO YOU HAVE VEGETARIAN OPTIONS?
Yes! All our sides except the Baked Beans are vegetarian.
DO YOU USE EGGS IN YOUR RECIPES?
Our tender batter contains eggs and all our sauces excluding Mike’s Buffalo use mayonnaise.
DO YOU HAVE PEANUTS IN YOUR RECIPES?
All our items are fried in 100% REFINED peanut oil.
Items that INCLUDE peanuts are our Mike’s Buffalo sauce and Reese’s Peanut Butter Cookies.
DO YOU USE PORK IN YOUR RECIPES?
The only food item that contains pork will be our Baked Beans.
HOW SPICY IS SPICY?
We like to compare it to a jalapeño spice but we understand everyone’s spice level is different. If you decide to try it, please try it at your own risk.